Shipping Policy

Thank you for choosing Veneqa for your wood art and neon light purchases. Here is everything you need to know about our shipping policies:

Processing Time: Orders are typically processed and shipped within 5 business days of receiving your payment. Please note that custom or personalized items may require additional processing time.

Shipping Methods: We offer various shipping methods to accommodate your needs. During the checkout process, you will have the option to choose from available shipping methods, including standard and expedited options.

Shipping Costs: Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping cost for your order during the checkout process before completing your purchase.

Shipping Destinations: We currently ship all over the world. for more information contact us at Info@zilzeart.com to discuss shipping options.

Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Estimated Delivery Time: The estimated delivery time is provided during the checkout process and is based on the shipping method you selected. Please note that this is an estimate, and actual delivery times may vary due to factors such as customs processing and local postal services.

Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.

If you have any questions or concerns about our shipping policy, please contact our customer service team at Info@zilzeart.com.

Thank you for choosing Veneqa for your wood art and neon light needs!